LEADERSHIP AND MANAGEMENT

SKILLS FOR THE 21st CENTURY

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Course Outline

Whether you’re new to management or a seasoned veteran, this course will help you learn the essential skills that all effective managers must master in the 21st Century that is featured by changing marketing conditions, accelerated technological advances and increasing diversity and cultural transformations in the workplace. This course is ideal if you are ambitious and want to become more efficient, more effective, more inspiring. You are already a department supervisor or a line manager, but perhaps you want to be a leader, too—someone who brings out the best in your employees and drives change within your company.

Course Objectives

By the end of the course, participants will be able to:

Understand and describe the nature of your new role as a manager and a leader
Undertake the role as a manager to set direction for your team and to coordinate resources to meet your organization’s goals
Become a person of interest and develop skills to communicate effectively
Develop your personal productivity and actively manage your own growth
Delegate with confidence and develop the ability to give effective feedback to your employees
Manage cross-cultural teams and build a creative culture on your team
Align your team’s work with your company’s strategy and the actions of others in the company
Master basic financial literacy skills to support your ability to understand your company’s overall position and strategy

Target Audience

Department supervisors, line and staff managers, employees aspiring to take on a higher position in the organization, and anyone interested in becoming a more efficient and effective leader.

Key Topics

The key topics covered in the course are:

Transition to leadership
Building trust and credibility
Emotional intelligence
Positioning yourself for success
Becoming a person of influence
Communicating effectively
Personal productivity
Self-development
Delegating with confidence
Giving effective feedback
Developing talent
Leading teams
Fostering creativity
Hiring and keeping the best employees
Strategic thinking
Mastering financial tools

Examination

Participants should attend at least 4 out of the 5 classes.

At the end of the course, participants need to complete a final written exam.

A Certificate of Completion is awarded if the course is successfully fulfilled. Participants also receive an official transcript for their grades and course credits.

Course Fee in Aruban Florins

Per participant: AFl. 785.=, including turnover taxes.

Includes: course material, handouts, snacks, coffee and refreshments.

Location and Dates

Location: Learning Center at Club Kibrahacha 60+ (Piedra Plat 23)

Next class starts on: Wednesday January 22, 2020
Number of classes: 5
Time: 6:30 PM - 9:00 PM

Exam date: Wednesday February 19, 2020

We reserve the right to alter dates, content, venue and trainer.

Discount Plans and Cancellation Policies

We offer discount plans for group bookings and in-house course and workshop facilitation. Click here for details about our discount plans and cancellation policies.