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* Course language determined by audience's

   prefererence

​​​Length:           5 classes



Effort:             2-3 hours per week



Level:              Intermediate



Language:     English or

                          Papiamento *



Exam:             Written Exam



​Credits:          1.5 EC's



Fee:                 AFl.   785.=


LEADERSHIP AND MANAGEMENT

SKILLS FOR THE 21st CENTURY


Course Outline

Whether you’re new to management or a seasoned veteran, this course will help you learn the essential skills that all effective managers must master in the 21st Century that is featured by changing marketing conditions, accelerated technological advances and increasing diversity and cultural transformations in the workplace. This course is ideal if you are ambitious and want to become more efficient, more effective, more inspiring. You are already a department supervisor or a line manager, but perhaps you want to be a leader, too—someone who brings out the best in your employees and drives change within your company.



Course Objectives

By the end of the course, participants will be able to:

  • Understand and describe the nature of your new role as a manager and a leader
  • Undertake the role as a manager to set direction for your team and to coordinate resources to meet your organization’s goals
  • Become a person of interest and develop skills to communicate effectively
  • Develop your personal productivity and actively manage your own growth
  • Delegate with confidence and develop the ability to give effective feedback to your employees
  • Manage cross-cultural teams and build a creative culture on your team
  • Align your team’s work with your company’s strategy and the actions of others in the company
  • Master basic financial literacy skills to support your ability to understand your company’s overall position and strategy



Target Audience

Department supervisors, line and staff managers, employees aspiring to take on a higher position in the organization, and anyone interested in becoming a more efficient and effective leader.



Key Topics

The key topics covered in the course are:

  • Transition to leadership
  • Building trust and credibility
  • Emotional intelligence
  • Positioning yourself for success
  • Becoming a person of influence
  • Communicating effectively
  • Personal productivity
  • Self-development
  • Delegating with confidence
  • Giving effective feedback
  • Developing talent
  • Leading teams
  • Fostering creativity
  • Hiring and keeping the best employees
  • Strategic thinking
  • Mastering financial tools



Examination

Participants should attend at least 4 out of the 5 classes.

At the end of the course, participants need to complete a final written exam.

A Certificate of Completion is awarded if the course is successfully fulfilled. Participants also receive an official transcript for their grades and course credits.



Course Fee in Aruban Florins

Per participant: AFl. 785.=, including turnover taxes.

Includes: course material, handouts, snacks, coffee and refreshments.



Location and Dates

Location: Learning Center at Club Kibrahacha 60+ (Piedra Plat 23)

Next class starts on: Wednesday January 22, 2020
Number of classes: 5
Time: 6:30 PM - 9:00 PM​

Exam date: Wednesday February 19, 2020


We reserve the right to alter dates, content, venue and trainer.



Discount Plans and Cancellation Policies

We offer discount plans for group bookings and in-house course and workshop facilitation. Click here for details about our discount plans and cancellation policies.